All edX accounts used to access LabXchange must be verified with an activation email.
Upon registering for an edX account you will receive an email titled "Action Required: Activate your edX account" from the email address firstname.lastname@example.org.
If you cannot find that email, here are some possible solutions:
- Check your spam or junk mail folder. Sometimes these emails are caught by spam filters.
- Confirm that you registered with the correct email address. For example, your browser may have auto-completed your office email address rather than your personal address.
- Try to register again. Your first attempt may have failed for a number of reasons such as a network error or a typo in your email address.
- Check if your email provider blocks these emails. If your email server is managed by an IT department, send them a link to Guidance for Network Administrators.